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Passmedex
Privacy policy
Privacy Policy

How Passmedex handles account and usage data

This page explains the main data practices in plain language. It covers the information needed to run your account, deliver the site, and support your study sessions.

  • Account and billing information
  • Usage data for product improvement
  • Support contacts for privacy questions
Contact supportRead terms

What we collect

We collect only the information needed to run the service and support your account.

  • Account details such as your email address and name when you sign up.
  • Billing and entitlement information needed to activate paid access.
  • Usage data that helps us understand how the platform is performing.

How we use data

Data is used to deliver the product, support customers, and improve the site.

  • To sign you in and keep paid access working.
  • To help us understand where users get stuck or which flows need improving.
  • To respond to support and billing messages you send us.

Cookies and analytics

The site may use cookies or similar tools to keep the experience working smoothly.

  • Essential cookies support login and access flow.
  • Analytics help us understand performance and usage patterns at a high level.
  • You can review the site’s cookie controls or browser settings if you want to limit tracking.

Sharing and processors

We may rely on trusted service providers to run the platform.

  • Payment and email services may process data on our behalf.
  • We do not sell your account data.
  • Where third-party processors are used, we try to keep the data shared with them limited to what is needed.

Retention and security

We keep data for as long as it is needed to run the service and meet normal operational requirements.

  • We try to keep account and billing data safe through access controls and routine maintenance.
  • If you close an account or ask about retention, contact support so we can handle the request properly.
  • No online system is perfect, but we work to keep the platform stable and secure.

Your choices

If you want to ask about your data, contact us and we will help where we can.

  • You can ask what data we hold about you.
  • You can ask us to correct incorrect account details.
  • You can contact us to ask about deletion or access limits, subject to our legal and operational obligations.
Related routes

Related pages

These pages help you move to the next useful step without searching around the site.

Contact

Send a message if you want to ask about data or account access.

Terms

Read the website terms alongside the privacy policy.

FAQ

See the most common platform questions.

Next step

If you are ready to study, move to the page that matches your route.

Contact supportRead terms